Terms & conditions

The Terms & conditions were last updated on February 12, 2023

1. Introduction

These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.

2. Binding

By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree.

3. Electronic communication

By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.

4. Intellectual property

We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.

4.1 All the rights are reserved

Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).

5. Third-party property

Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.

We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.

6. Responsible use

By visiting our website, you agree to use it only for the intended purposes and in compliance with these Terms, any additional contracts with us, and applicable laws, regulations, and industry guidelines. Engaging in any activity that causes damage to the website or interferes with its performance, availability, or accessibility is strictly prohibited. This includes, but is not limited to, the use, publication, or distribution of malicious computer software, direct marketing activities, or any systematic or automated data collection.

Our website respects the law and prohibits any illegal or unethical activities, such as the infringement of intellectual property rights, violation of laws and regulations, distribution of illegal or harmful content, spamming, phishing, fraudulent or deceitful activities, human trafficking, exploitation, or abuse, and pornography. The use of our service to host, distribute, or link to sexually explicit material is strictly prohibited and will result in the immediate termination of the account without a refund. Any other activities that are harmful or offensive to others or violate their rights are also strictly prohibited and will result in the termination of your account without a refund.

7. Registration

You may register for an account with our website and receive a password to access the hosting panel. This password is temporary and you are required to change it for security reasons. You are responsible for maintaining the confidentiality of your password and account information, and agree not to share it with any other person. You must not allow any other person to use your account to access the website, as you are responsible for all activities that occur through the use of your password or account. If you become aware of any unauthorized disclosure of your password, you must notify us immediately. After your account is terminated, you must not attempt to register a new account without our permission.

8. No Refund Policy

We have a no-refund policy. This means that once a purchase has been made, we will not issue a refund. Our expenses begin immediately after a purchase is made and we cannot recover these expenses by issuing a refund. Before making a purchase, please carefully consider your needs and ensure that our services meet your requirements. If you have any questions or concerns, please do not hesitate to contact us.

9. Account Management, Payment, and Data Responsibility

Payment can be made manually or automatically. If payment is not received, the account will be suspended, and all files and data stored on the server will be deleted.

Users are responsible for managing their accounts and making payments on time. If a user wishes to cancel their service, they must do so via their profile on the website or by contacting support via email or chat.

Backup of files and data is the responsibility of the user. eHostia is not responsible for any loss or damage to user data, including but not limited to instances of server downtime for maintenance or due to force majeure events.

To ensure that clients renew their subscriptions in a timely manner, we have implemented a series of renewal invoice reminders. Clients will receive multiple reminders during the last 10 days of their subscriptions, prompting them to renew their subscription before it expires.

To make the payment process as seamless as possible, we have included a “pay” button in the email reminders. Clients can simply click on the button and they will be redirected to our website to complete the payment process.

In the event that a client is unable to complete the payment process for any reason, we strongly encourage them to immediately contact our support team for assistance. Our support team will be happy to help resolve any payment issues and ensure that the subscription is renewed on time.

However, if the client fails to make a payment by the expiration date, their server will be removed and all data associated with the account will be permanently lost. Therefore, we advise clients to ensure that payments are made on time to avoid any disruption to their service.

If a client does not receive a renewal invoice reminder email, we recommend that they first check their spam or junk mail folder to ensure that the email has not been filtered there. If the email is not in their spam folder, they should contact our support team to ensure that their contact information is up to date and that our system has their correct email address.

In the unlikely event that the client’s server refuses to accept the email, our support team can work with the client to find an alternate means of communication, such as a different email address.

It is important to note that the responsibility for ensuring timely payment ultimately rests with the client, even if a renewal invoice reminder email is not received. Therefore, we encourage clients to regularly check the status of their subscription and to contact our support team if they have any questions or concerns about the payment process.

In summary, failure to make timely payments may result in the cancellation of the user’s account, which is irreversible and will result in the permanent loss of all files and data stored on the server. We strive to provide excellent support and services to our clients and we appreciate your cooperation in ensuring that all payments are made in a timely manner.

10. Termination of use

We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

11. Warranties and liability

Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:

  • this website or our products or services will meet your requirements;
  • this website will be available on an uninterrupted, timely, secure, or error-free basis;
  • the quality of any product or service purchased or obtained by you through this website will meet your expectations.

Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional.

The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.

Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions, and causes of action of every kind and nature.

12. Support Policy

At eHostia, we are dedicated to providing the best possible experience for our users. Our support team is available to assist with any issues related to our installations of the Hestia server and software. This includes troubleshooting and resolving any issues that may arise during the installation process.

While we are happy to assist with issues related to our installations of the Hestia server and software, the applications and software that users choose to install on their Hestia panel are their own responsibility. Our support team may not be able to provide assistance with the installation or configuration of additional software on the Hestia panel. We recommend that users carefully research and consider the software they install, and seek assistance from qualified professionals if necessary.

13. Privacy

To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.

We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails sent by us to you will only be in connection with the provision of agreed products or services.

We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Statement and our Cookie Policy.

14. Accessibility

We are committed to making the content we provide accessible to individuals with disabilities. If you have a disability and are unable to access any portion of our website due to your disability, we ask you to give us a notice including a detailed description of the issue you encountered. If the issue is readily identifiable and resolvable in accordance with industry-standard information technology tools and techniques we will promptly resolve it.

15. Export restrictions / Legal Compliance

Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of Algeria.

16. Assignment

You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.

17. Breaches of these Terms and conditions

Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.

18. Force majeure

Except for obligations to pay money hereunder, no delay, failure or omission by either party to carry out or observe any of its obligations hereunder will be deemed to be a breach of these Terms and conditions if and for as long as such delay, failure or omission arises from any cause beyond the reasonable control of that party.

19. Indemnification

You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.

20. Waiver

Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.

21. Language

These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.

22. Entire agreement

These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and eHostia in relation to your use of this website.

23. Updating of these Terms and conditions

We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.

24. Choice of Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of Algeria. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Algeria. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.

25. Contact information

This website is owned and operated by KHETTAB Sid Ahmed.

You may contact us regarding these Terms and Conditions by writing or emailing us at the following address: [email protected]